Follow

Wormhole application not launching automatically

Some computers will not automatically launch the wormhole applications once the cable is connected. You can always launch the wormhole application manually by clicking start>computer>cd drive: wormhole>SKLoader.exe for most windows computers. For mac click finder>cd drive: wormhole>wormhole.app.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Cyndycarlson

    Should a cd have come with the wire? My computer only sees the cd that is actually in its cd drive, not another phantom one associated with the wormhole.

  • Avatar
    j5create Customer Service

    The JUC100 and JUC400 do not come with a CD containing the driver, because the driver is located on the wormhole itself. You can update the driver on the JUC400 from our website at: http://j5create.com/support.html#juc400
    You can update the driver on the JUC100 from our website at: http://j5create.com/support.html#juc100

    The JUC700 does come with a CD and needs to be installed on both computers before plugging in the wormhole switch. The driver can also be downloaded and installed from our website at: http://j5create.com/support.html#juc700